Public transport stops in Benevento are at the center of a formal challenge from the city opposition, which says many urban and extra-urban stops lack shelters, clear timetables and proper road markings.
According to NTR24, ten opposition city councillors have addressed a written and oral question to the President of the City Council, the Mayor and the Mobility Councillor, reporting what they describe as structural shortcomings at stops across the city.
Where problems were reported
The survey cited in the report points to stops without shelters in several districts and streets, including Rione Liberta, Viale Principe di Napoli, Viale Mellusi, Via Pietro Nenni, Via Aldo Moro, Via Rosselli, Pacevecchia and Via del Pomerio.
Other locations are described as having shelters considered insufficient for passenger flows, including Via Mustilli, Via Meomartini and the area near the I.I.S. "Alberti" institute.
The report also states that shelters installed in the municipal area lack information boards with updated lines and timetables.
The councillors are asking for new shelters at the busiest points, completion of horizontal road markings at stops, and clear, updated timetable boards.
The full text of the council question and an official reply from the City of Benevento were not available in the documentation reviewed, and the reported shortcomings derive from the opposition survey and have not been independently verified stop by stop.
The operator context: new service since 1 August
AIR Campania, the operator of the Benevento urban service, says the service started on 1 August 2026 with new low- and zero-emission buses and digital systems at stops.
According to AIR Campania, the renewed stop signage includes QR codes that passengers can use to check timetables in real time.
That claim sits alongside the opposition complaint about missing or insufficient signage. The available material does not clarify whether the two accounts refer to the same stops or the same point in time.
What riders can use now
For passengers, one practical reference is the official timetable for urban line 12-UB, shown as in force from 1 August 2026.
The 12-UB serves numerous urban stops in Benevento, including Via Mustilli, Via Almerico Meomartini, Viale Mellusi, Via del Pomerio, Via Napoli, Via Cosentini and Via Pietro Nenni — several of the same streets named in the opposition report.
Riders waiting in those areas can therefore check two things before travelling: the published departure times in force since 1 August, and, where present, the QR code on the updated stop signage for real-time information. The published 12-UB timetable documents routes and stops, but it does not certify the physical presence of a shelter or information board at each stop.
Particular attention is warranted at high-traffic points named in both sources, such as the Via Mustilli terminal area, Via Meomartini, Viale Mellusi, Via del Pomerio and Via Pietro Nenni, where service demand and reported shelter gaps overlap.
What happens next will depend on the city administration's response to the question: whether new shelters will be installed, where they will be prioritised, and when horizontal markings and updated timetable boards will be completed.
