Contact

Contact GoNaples

GoNaples has no contact form, phone line or chat. Email is the only channel, and it is the right one for corrections, privacy requests and rights questions.

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Email GoNaples

Write to the address below. It is the public address used on this site for corrections and privacy requests.

Email [email protected]

For a correction, include the article URL and the exact passage. For a privacy request, say which right you are exercising. For an image, include the article URL and the image itself or a screenshot.

What to write about

Four good reasons to write

  • Corrections. If a fact, date, name, figure or link is wrong, send the article URL and the passage. We check the report against the article and its recorded sources and correct confirmed errors.
  • Privacy requests. Ask what personal data we hold about you, request a correction or deletion, or object to processing. The privacy policy explains what the site processes and the rights available to you.
  • Image and rights requests. If you own the rights to an image and a credit is missing or wrong, or you believe an image should not be used, send the article URL and the image. We review the recorded provenance and licence and act on valid requests.
  • General questions. Questions about Naples and Campania, suggestions for coverage, or feedback on the site. We cannot promise a specific response time.

Before you write

  • Include the full article URL, not just the headline.
  • Quote the sentence or number that looks wrong; a screenshot also helps.
  • For a privacy request, tell us what you want us to do (access, correction, deletion, restriction or objection).
  • Do not send identity documents or sensitive personal data unless we ask for them.

What happens to your email

Your email address, message and any attachments are used to answer you and to handle your request. They are not added to a newsletter, because the site has no newsletter, and they are not used for marketing. The privacy policy describes what the site processes, retention and your rights in more detail.