Regional councillor Fernando Errico has asked the Campania Region and EAV to strengthen public transport between Benevento and Naples, saying reliability, punctuality and capacity must improve so that no commuter with a valid ticket is left on the ground.
The request was reported by NTR24 on 3 October 2026. It was addressed to Mario Casillo and EAV administrator Pietro Diamantini and followed operational problems reported by passengers on 1 October.
What happened on 1 October
According to NTR24, drawing on Errico's letter and passenger reports, travellers on the Benevento–Naples connection encountered several problems on 1 October.
Those reported difficulties included problems issuing tickets, a bus reported as being without an available driver, and limited information from customer assistance. NTR24 also reports insufficient bus capacity, with the risk that passengers holding valid tickets could be unable to board during heavily used periods.
These problems have not been independently verified against an operational dataset, and no official response from EAV or the Campania Region specifically addressing the reported 1 October incident was found in the available research.
What Errico requested
Errico asked for a more dependable and adequately staffed Benevento–Naples service, with particular attention to reliability, punctuality and capacity.
His proposal has two practical parts:
- Analyse passenger numbers by individual service to identify where demand is highest.
- Reinforce the busiest runs to prevent overcrowding and reduce the risk that ticket-holding passengers cannot board.
The emphasis on individual runs matters for readers because the reported problem was not only delay, but capacity at peak times. A service can depart on time and still fail commuters if the vehicle is too small for demand or if ticketing and staffing issues slow boarding.
Wider context: the Region's EAV strategy
The local request sits within a broader regional discussion about EAV service quality.
The Campania Region says its EAV relaunch strategy focuses on network technology and safety, rolling-stock renewal, and the redevelopment of stations and interchange parking. The strategy also includes objectives to improve service frequency and upgrade stations and interchange facilities.
That broader programme is not specific to the Benevento–Naples replacement service, so its measures cannot be assumed to apply immediately to this route. The available sources do not provide current passenger counts, detailed timetables or a confirmed implementation date for additional Benevento–Naples services.
Still, the direction is aligned: the local call for more dependable Benevento–Naples connections matches the Region's stated wider objective of improving public-transport reliability and accessibility.
What commuters should watch next
For passengers using the Fermata di via Paolo Diacono in Benevento and other stops on the Benevento–Naples corridor, the key questions are operational and near term.
The first is whether EAV and the Region publish a demand assessment by run, as Errico proposed, and whether extra capacity is added where overcrowding has been reported. The second is whether ticketing, driver availability and passenger information improve on the affected services, since those were among the specific concerns raised after 1 October.
Until an official reply or timetable change is announced, travellers should continue to rely on the operator's current travel information and customer assistance, and keep tickets available for inspection where boarding is constrained by capacity.
Sources: NTR24 report of 3 October 2026 on Errico's letter; Campania Region notice on the EAV relaunch policy.