Passengers on ITA Airways flight AZ1298 from Naples to Milan Linate remained on board for almost an hour after landing because there were no buses available to take them to the terminal.
The aircraft landed at 10:48 p.m., ahead of its scheduled 10:55 p.m. arrival. The delay therefore did not concern the flight itself, but the disembarkation phase after touchdown.
According to testimony gathered by ANSA and reported by Il Mattino, the missing shuttle buses left passengers waiting inside the aircraft. Passenger Adriana Albini is cited in the report.
No official explanation has been reported about who operates the bus service or why the vehicles were unavailable, and no statements from ITA Airways or Milan Linate airport are included in the article. The exact length of the wait is described only as almost an hour.