From 2 November 2026, visitors with mobility difficulties can borrow one of three wheelchairs free of charge at the ticket office of the Parco Archeologico di Ercolano.
The service is offered by the Archaeological Park of Herculaneum subject to availability, as only three wheelchairs are provided. No reservation procedure for the wheelchairs is specified in the official announcement, so visitors who need one should ask at the ticket office on arrival.
The initiative is part of a wider accessibility and inclusion programme presented by the Park.
The "Ercolano per tutti" accessible route
Visitors with motor disabilities can follow the blue-marked "Ercolano per tutti" route through the site.
Entrance staff are available to provide assistance and visiting information. Asking staff on arrival is the best way to check current conditions along the route, as the official sources do not state whether the accessible route covers the entire archaeological site or only designated sections.
Autism-friendly digital activities
Accessibility initiatives also include an interactive augmented-reality app for children with autism, called "Avventura ad Ercolano".
Tablets for using the app are supplied by the Park upon request. Requests to use a Park-supplied tablet should be sent five working days before the visit.
Families planning to use this service should therefore contact the Park in advance, rather than expecting a tablet to be available on demand at the entrance.
Tactile visits and accessible information
The Park also offers tactile experiences using 3D-printed reproductions for blind visitors, alongside autism-friendly digital activities and an accessible website.
These services complement the wheelchair loan and the marked accessible route, making the Herculaneum site easier to visit for people with motor, visual, and neurodevelopmental access needs.
Planning your visit
Practical points to remember, based on the official information:
- Wheelchair loan starts on 2 November 2026. Three wheelchairs are available free of charge at the ticket office, while supplies last. Arrive early if you need one, as availability is limited.
- Tablet request deadline: if you want to use the Park-supplied tablet for the "Avventura ad Ercolano" app, send your request five working days before your visit.
- Ask for help at the entrance: staff can explain the blue "Ercolano per tutti" route and provide assistance and information for visitors with motor disabilities.
Official details are published on the accessibility pages of the Parco Archeologico di Ercolano at ercolano.cultura.gov.it.
